GBP Finance Customer Charter

GBP Finance is an independently owned and privately funded financial services
organisation based solely in the UK. This means that we are not answerable to
external shareholders obligated to maximising dividends and we operate
autonomously, without control from any of the major banks or financial institutions.
We are committed to the highest possible standards of customer service, which is why
our customers keep coming back.

Our promise

• We follow a comprehensive TCF policy, detailed on this website
• We never charge upfront fees for any of our products, ever
• Applying using Fast Track will not affect your credit rating
• There is never any obligation until completion
• We provide fast approvals and loans for almost any purpose
• We have access to the whole secured loans marketplace
• We can help people with adverse credit or CCJ’s
• We can help the self-employed
• We will provide a tailored solution and the best possible deal to suit your circumstances, often with exclusive fixed rate offers and flexible repayment options
• We will provide a dedicated advisor and contact you by telephone within 5 minutes of your Fast Track submission to discuss your application
• We provide a real landline contact number – no menus, 0870 numbers or call centres
• We do all the paperwork and keep you informed at every stage
• We will keep things Simple, Easy, Personal, Open and Professional

WELCOME TO GBP Finance